What is your return policy?

At this time, we only offer refunds. If you wish to return goods for a refund please send an email to info@greenvines.com.tw with your order number and we will send you information on how to return any unwanted goods or items that were damaged during shipping. Once we have received the returned goods, we will give you a full refund for each of the items returned. Please note that shipping fees are non-refundable. Refunds will be issued via the original payment method used when you placed the order.